Last Updated: August 2025
BetterBy - Product Compare (hereinafter "the App") provides product comparison services (hereinafter "the Service") to merchants who use the Shopify platform to operate their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify store.
When you install the App, we are automatically able to access certain types of information from your Shopify account:
We collect personal information through the following methods:
"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
"Log files" track actions occurring on the Site, and collect data including your date/time stamps.
We use the personal information we collect from you and your customers to provide the Service and operate the App. Additionally, we use this personal information to:
We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other third parties or companies (other than to specific Shopify merchants you are interacting with, or to third-party apps or service providers being used by the merchants you are interacting with) for the marketing of their own products or services.
However, we may also share your Personal Information to:
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
We receive store data information from the Shopify platform through Shopify API and Shopify Webhooks.
Our retention practices are as follows:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols to protect data transmission and storage.
The App may use the following third-party services:
These third-party services have their own privacy policies, and we recommend that you review their policies.
The App is not specifically targeted at children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us.
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@zhixia.group
This Privacy Policy is governed by Chinese law, and any disputes will be resolved in Chinese courts.
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_This Privacy Policy is provided in both Chinese and English. In case of any inconsistencies, the Chinese version shall prevail._